Logitech webcams with HD 720p, 1080p or 4K provide crystal clear video for meetings or streaming.
Before connecting a webcam to a computer, lay out the webcam materials so you have a clear picture of what you need to do. Most webcams have a USB connection, a software disk for drivers, and a camera. The camera is where the lens is. Put the camera somewhere where you can see it and where it can see you.
This guide was tested with and tailored to Windows 10. There are way too many webcams on the market to cover each one, so some things may vary slightly.
Install Your Webcam Software
Before you can use your webcam, install its drivers on your computer. Depending on the webcam, it either came with a CD containing the drivers or with instructions to find the drivers online. If your PC doesn't have a disk drive, go to the 'No Disk' section of this guide.
Use a CD
Unless otherwise instructed, insert the disk that came with the webcam before you plug it in. Windows recognizes that you are attempting to install software, and starts a wizard to guide you through the process.
If the wizard doesn't start automatically, go to the Windows taskbar and select File Explorer (on Windows 10) or My Computer (on older versions of Windows). Or, in the Search box, enter This PC. Then, click the CD drive (usually E:) to install the files on the disk.
No Disc? No Problem! Plug and Play
Many times, hardware (including some webcams) doesn't have a disk with drivers. There can be all kinds of reasons for this, but the biggest is, Windows recognizes and installs hardware without the need for additional software.
If the web camera didn't come with a software disc, plug it in and see what happens. Most often, Windows recognizes it as new hardware and is able to use it. If Windows can't use the webcam, you're guided through the process of searching for drivers (either online or on your computer) to use it.
To use Windows Update to look for drivers manually, go to the Search box and search for Device Manager.
The Device Manager displays a complete list of devices on the computer. Go to Cameras or Imaging Devices, right-click the webcam, then select Update driver. Walk through the wizard to see if Windows can find the drivers.
If nothing happens when you plug in the webcam, and Windows can't find the drivers, read the instruction manual or visit the manufacturer website to locate driver software for the webcam. If you don't have the disc that came with the webcam, search the manufacturer website for the driver software. As disc drives become less common, more webcam manufacturers provide the latest drivers online.
Find Your Webcam's USB (or other) Connection
Most webcams connect with a USB cord or something similar. Locate it on the computer. It's usually on the front or the back of the computer and looks like a tiny rectangle with a USB icon.
When you plug in the webcam, Windows automatically opens the installed software. Or, go to the Start menu to open the webcam software.
Keep Your Webcam on a Flat Surface
You don't have to be a professional photographer to take effective webcam videos or photos, but a few tricks of the trade do apply. Place the webcam on a flat surface​ so that pictures and videos don't appear crooked or skewed. Use a stack of books or a tripod to align the webcam to shoot video of something other than what's directly in front of the screen.
Find Your Webcam's Monitor Clip
Depending on the style and model of the webcam, it may or may not have a convenient and adjustable clip to attach it to the monitor. Use the clip to attach the webcam to the top of the monitor​ to record yourself looking at the screen. This is helpful when recording a webcast, a video diary, or chatting with friends or family.
Reinstall Webcam Drivers Windows 10
Clip Your Webcam to your Monitor
Find a clip that sits securely on top of your monitor, then position the webcam. If the monitor is thin, it might take some creativity to secure it, but manufacturers are taking ultra-thin displays into account.
Clipping a webcam to a flat panel display is a useful and versatile place you can put it. And, it's easy to take it off and place it somewhere else.
This feature puts desktop PC webcams a step above standard laptop webcams since they tend to be stuck in the same place centered at the top of the monitor. The tradeoff is, a laptop PC is portable, so it's not a huge deal.
Once Connected, Browse to Your Webcam Software
After you connect the webcam and place it where you want it to go, turn it on and see what it can do.
To use the software that came with the webcam, go to the Start Menu and browse to the webcam program, shown here as Logitech Webcam Software. Yours will be associated with the brand and model of your webcam.
If you don't like the software that came with your webcam, Windows 10 comes with a Camera app which works well with most brands of webcams.
Hi,
Troubleshoot camera connection problems
http://windows.microsoft.com/en-US/windows7/Troubleshoot-camera-connection-problems
You probably need to reload the camera drivers and any camera control software (usually included
with the drivers and installed at the same time).
Logon as Admin.
Control Panel - Device Manager - Imaging - write down make and model of camera - double click
on it and on driver's tab get version. Now click Update Drivers (which may not do anything as MS
is far behind certifying drivers). The RIGHT CLICK on the camera - UNINSTALL - REBOOT - this
will refresh the driver stack.
Now go to System Maker's site and download the latest camera driver and other related camera
software (if no newer get the same ones).
Download - SAVE - go to them and RIGHT CLICK - RUN AS ADMIN - reboot after each driver.
Manually look at manufacturer's sites for drivers.
http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm
Installing and updating drivers in 7 (updating drivers manually using the methods above is preferred
to ensure the latest drivers from System maker and Device makers are found)
http://www.sevenforums.com/tutorials/43216-installing-updating-drivers-7-a.html
Then leave windows updates on however stop it from loading drivers which are often older than the
ones you have installed. If Updates suggests a driver then HIDE it and look manually to see if their
really is a newer one (at both system maker and device maker's sites).
Stop Windows 7 from Automatically Installing Device Drivers
http://helpdeskgeek.com/windows-7/stop-windows-7-from-automatically-installing-device-drivers/
How To Disable Automatic Driver Installation In Windows 7 / Vista
http://www.addictivetips.com/windows-tips/how-to-disable-automatic-driver-installation-in-windows-vista/
Disable Windows Update Device Driver Search Prompt In Windows 7 / Vista (for Professional,
Ultimate, and Enterprise)
http://www.addictivetips.com/windows-tips/disable-windows-update-device-driver-search-prompt/
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Check with Toshiba Support, their on-line documentation and drivers (to update or re-install),
and ask in their forums.
Toshiba - Contacts
http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/navShell.jsp?cf=su_contact
Toshiba - Drivers - navigate to your model
http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp?nav=Download
Toshiba - Support
http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp
Toshiba - Forums
http://laptopforums.toshiba.com/
Hope this helps.
Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.